Communication

COURSE DESCRIPTION

Communicating effectively with team members and customers to ensure that messages are relayed and understood properly.

MORE ABOUT THIS COURSE
RETURN TO COURSES

This Course is built on The 6 Pillars of Business Success: Doing Business Right
by Roger Doumanian available on Amazon.com

HERE IS WHAT YOU WILL LEARN

Occasionally, we may add new tutorials to this course. All new materials will be marked "new". Please check back from time to time to ensure that you are taking full advantage of new tutorials as they are added. Happy learning!

BEGINNER TUTORIALS

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Introduction to Communication - Run Time: Approximately 5 Minutes
  • What is the Marketing Pillar
  • The Purpose of the Marketing Pillar
  • The Marketing Pillar in Action
Communication vs. Effective Communication
  • Traditional Marketing
  • Digital Marketing
  • Relational Marketing
Miscommunication - Causes and Solutions
  • Traditional Marketing
  • Digital Marketing
  • Relational Marketing
The 3 Elements of Communication: Words, Tone, Body Language

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Communication is a Two-Way Street

Sender 

Receiver

Internal Communication - Effectively Communicating with Your Team Members

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External Communication - Effectively Communicating with Your Customers

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Communication Technology 101: The Basics

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INTERMEDIATE TUTORIALS

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Communication Element 1: Your Words (Verbal)
  • What are you really selling? (Identifying your products and/or services)
  • Who are you selling to? (Identifying your target audience)
  • Where is your target audience located (Identifying your target region)
  • How will you reach your target audience (Identifying your marketing channels)
Communication Element 2: Your Tone (Vocal)
  • What are you really selling? (Identifying your products and/or services)
  • Who are you selling to? (Identifying your target audience)
  • Where is your target audience located (Identifying your target region)
  • How will you reach your target audience (Identifying your marketing channels)
Communication Element 3: Your Body Language (Visual)
  • What are you really selling? (Identifying your products and/or services)
  • Who are you selling to? (Identifying your target audience)
  • Where is your target audience located (Identifying your target region)
  • How will you reach your target audience (Identifying your marketing channels)
Communication In A Group Setting - A Whole Different Animal
  • What are you really selling? (Identifying your products and/or services)
  • Who are you selling to? (Identifying your target audience)
  • Where is your target audience located (Identifying your target region)
  • How will you reach your target audience (Identifying your marketing channels)
Dynamic Communication: Customer Types
  • What are you really selling? (Identifying your products and/or services)
  • Who are you selling to? (Identifying your target audience)
  • Where is your target audience located (Identifying your target region)
  • How will you reach your target audience (Identifying your marketing channels)
Dynamic Communication: Employee Types

Not every employee is as excited about your business as you are. 

Detrimental Communication - The Path to Turbulent Waters

The negative impacts of Detrimental Communication on your business…

  • Sexual Harassment
  • Discrimination
  • Course Jokes
  • Foul Language
Communication Technology 102: Time to Level Up
Negotiation Skills - Communication at it's Finest
Non-Verbal Communication - Your Brand Speaks A 1000 Words

ADVANCED TUTORIALS

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Becoming A Prolific Communicator

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Mindful Communication

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Communication Power Tool 1: Knowing the 4 Personality Type

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Communication Power Tool 2: Connecting

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Communication Power Tool 3: Finding Commonality

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Communication Power Tool 4: Listening

Listening vs. Hearing

Communication Power Tool 5: Empathy

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Communication Power Tool 6: Assertiveness

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Communication Power Tool 7: Emotional Intelligence

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Powerful Presentations that Get the Point Across (No Pun Intended)

Learn how to create powerful presentations using software programs like Microsoft® PowerPoint® to get a clear message across to people you are communicating with and make a lasting impression. 

Effective Written Communication
  1. Spelling
  2. Grammar
  3. Proof Reading
  4. Font
  5. Readability
  6. Brand Inclusion (Identity Kit)
  7. Professional Emails with Signature
Courses Related to This Topic

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BONUS TUTORIALS

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You're Talking... But is Anyone Hearing What You're Saying? (with Guest Speaker ???) - Run Time: Approximately 45 Minutes

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How Empathy Improves Communication and Productivity (with Guest Speaker Dr. Lisa Manuelian, Psychotherapist) - Run Time: Approximately 45 Minutes

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Course Metrics

Total Tutorials

Video Hours

Downloadable Materials

Guest Speakers

Course Materials

Our Courses contain the following materials, all of which are available to you as a part of your enrollment to RDC Academy at no extra charge: pre-recorded video tutorials, live webinars*, downloadable PDF study manual and worksheets, a self-paced study checklist, as well as bonus materials*.

*not all courses will contain live webinars/instruction or bonus materials.

DISCLAIMER: This Course is for educational purposes only, and is not a certification program. No certificate will be issued upon your completion of this Course.

Course Sponsor

The Legal Pillar Course is brought to you by our Sponsor, Roger Doumanian®, Attorney at Law, APC, a trusted business law firm focused on advising and representing startups, small business owners, and privately held corporations in California and Texas.

About Roger Doumanian® Attorney at Law, APC
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